FAQs

  • Business Hours
  • We are available Monday-Friday, 9-5 PST.  Generally email is the best way to contact us, but if you have a question that you feel you need to talk through: 541-566-6908.   It may take a day, but you will be called back.  Emails are responded to daily, 7 days a week. 

  • Shipping & Delivery

  •  Products generally ship within 1 business day. Orders will ship Monday through Thursday, as most every Friday.   Please check your SPAM folder if you do not receive a tracking number. We ship via USPS, either 1st class (2-5 days) or Priority Mail (1-3 days), or Fedex Express (2-3 days) as the customer selects at checkout.     

  • Customer Info
  • Your information is never shared with anyone or anything.  We do require your phone number at checkout, or your email address so we can contact you if there is an issue with your order. If you do not put in your phone number or email, your order may be delayed or canceled as it makes it more time consuming on our end to get the product to you.  We do occasionally send out new product intro emails, to the tune of about 6 per year. 

  • Legal Notice

  • Nub Mods: You assume any risk associated with the use of firearms and drawing from a modified holster. 

    Stippling Kits and Tips:  

    All of our tips feature 8-32 threads, and will fit in all modern wood burners, and some soldering irons.

    These products must be used by a qualified gunsmith. If used incorrectly, injury, death, or property damage could occur. If not used correctly by a qualified gunsmith, Oregon Trail Defense LLC makes NO WARRANTY, EXPRESS OR IMPLIED regarding kits, tips, or stippling burners. If not used by a qualified gunsmith the user releases and agrees to indemnify Oregon Trail Defense LLC from any claim of damages resulting from a malfunction, warranty violation, or property damage, and waives any claim for liability against Oregon Trail Defense LLC.

  • Sales Tax

  • Oregon Trail Defense does not charge sales tax, as the State of Oregon does not have a sales tax. 

  • Return Policy

  • Nub Mods: If for some reason you are not satisfied with your Nub Mod you may return it within 30 days for a full refund. You pay return shipping.

    All other products: You may return all other products in un-used condition for a full refund within 30 days. You pay return shipping.  

    NOTICE:
    We reserve the right to refuse sales to anyone, for any reason.